This guide will explain how to set up your device to access the eduroam Wi-Fi network available at all campuses and accommodation sites.

Using the eduroam configuration assistance tool

Switch on your smartphone, tablet or laptop and check that Wi-Fi is enabled Scan the displayed code with your favourite QR scanner app or access it from the following location: https://cat.eduroam.org/?idp=2064 Download and install the application

Using the geteduroam tool

Switch on your smartphone, tablet or laptop and check that Wi-Fi is enabled Scan the displayed code with your favourite QR scanner app or access it from the following location: https://www.geteduroam.app Download and install the application

Next, open the app

Your login details must be entered in the following format:

For example;-

A staff member with a login of asmith would need to enter a login name or Identity of asmith@ucb.ac.uk (this is the same as your email address but without the dot, i.e “.”)

A student with a Student ID of abc12345678 would need to enter a login name or Identity of abc12345678@student.ucb.ac.uk

Your device will now be set up to connect automatically to the eduroam wireless network.

Connecting Manually

1. On your wireless device, select the wireless network eduroam 
   
   
2. Upon connecting, you will be prompted to enter your username and password.

   
   

   Your login details must be entered in the following format

   
   

   Type of User	Login ID or IDENTITY
   Staff	username@ucb.ac.uk
   Students	Student ID@student.ucb.ac.uk

   
   

   For example;-

   
   

   A staff member with a login of asmith would need to enter a login name or Identity of asmith@ucb.ac.uk (this is the same as your email address but without the dot, i.e “.”)

   
   

   A student with a Student ID of abc12345678 would need to enter a login name or Identity of abc12345678@student.ucb.ac.uk

   
   

3. At the login prompt enter your username and password and then connect.
   
   Note: Warnings about Certificates or Trust can be safely ignored
   
   

4. Your device will now be set up to connect automatically to the eduroam wireless network.

Troubleshooting

Some wireless devices may need advanced configuration before a successful connection can be made.

If your device is experiencing difficulties connecting then can you check that the below advanced settings are selected.

Any issues,

Please feel free to submit a ticket via the IT SupportPortal: https://ucb.freshservice.com/support/home. 

Location: The lower ground floor at The Link and the ground floor at McIntyre House

Telephone: 0121 232 4466 (Extension 2666)